The Art of Asking Better Questions
Early in my business journey, I thought good leaders had all the right answers.
The longer we build this business, the more I realize healthy leaders spend just as much time asking the right questions.
Questions have taught me more than assumptions ever have.
One thing I've learned is that asking questions doesn't always mean something is wrong.
Sometimes it simply means something isn't clear.
Healthy leaders ask questions because clarity is valuable.
Not because they're looking for someone to blame.
I've noticed that when we assume instead of asking, we often create problems that never actually existed.
Assumptions fill in the blanks.
Questions reveal the truth.
There's a big difference between asking questions to accuse someone and asking questions to understand someone.
Instead of asking, "Who messed this up?"
I've learned to ask, "Help me understand what happened."
Instead of asking, "Why didn't you do it?"
I try to ask, "Was there something that got in your way?"
Instead of saying, "Didn't I explain that?"
I ask myself, "How could I have communicated that more clearly?"
That last question has probably made me a better leader than almost any answer I've ever given.
Because it reminds me that communication is a shared responsibility.
I've also learned that questions aren't just for solving problems.
They're for discovering opportunities.
They're for understanding people.
They're for improving systems.
They're for strengthening relationships.
They're for making better decisions.
The longer we build this business, the less interested I am in proving I'm right.
I'm much more interested in understanding what's true.
Sometimes the truth confirms what I thought.
Sometimes it completely changes my perspective.
Either way, asking the question is worth it.
Questions create clarity.
Clarity creates confidence.
Confidence creates better decisions.
Healthy leaders don't ask more questions because they know less.
They ask better questions because they've learned how valuable clarity really is.
— Ruben Escalona
Red Alpha Custom Prints
What Healthy Actually Looks Like
Healthy communication isn't built on assumptions. It's built on curiosity, humility, and a genuine desire to understand before being understood.
Because sometimes the most powerful thing a leader can say isn't an answer. It's a thoughtful question.